Tomben Pty Ltd ACN 066 741 991 trading as M&J Ingredients (M&J) is committed to complying with the Australian Privacy Principles as contained in the Privacy Act 1988 (Cth) (Privacy Act).
The purpose of this policy is to inform individuals about the manner in which M&J collects and manages personal information.
Our Privacy Policy appears on our website and copies of this policy will be made available free of charge to any person who requests it.
What is personal information?
Personal information is defined in the Privacy Act to mean information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
Personal information can include sensitive information. Sensitive information is defined in the Privacy Act as information or an opinion about a person's race, ethnic origin, political opinions, membership of political associations and trade associations, religious or philosophical beliefs, sexual orientation or practices, criminal record, health information, genetic information about an individual that is not otherwise health information, biometric information that is used for the purpose of automated biometric verification or biometric identification and biometric templates.
What kinds of personal information are collected and held by M&J?
M&J collects, holds and uses personal information during the course of your dealings with us (for example when you purchase products or services from us or when we purchase goods or services from you). If we do not collect personal information, or the information provided is incomplete or inaccurate, we may not be able to buy or sell products or provide our goods and services, or our services may be compromised.
Examples of the kinds of personal information that may be collected by M&J include:
How does M&J collect and hold personal information?
We generally collect personal information in the following ways:
We may also collect other personal and sensitive information from you (for example, if you are applying for employment then we may collect your resume, qualifications, skills, education provider and history, work history and residency status). We do not generally collect (or, if it is provided by you to us, retain) any sensitive information about you.
The purposes for which M&J collects, holds, uses and discloses personal information.
M&J may collect, hold, use and disclose personal information for the following purposes:
M&J never uses any sensitive information for direct marketing purposes.
Disclosure to other parties
M&J may disclose personal information to:
Disclosure outside of Australia
Our servers are located in Australia. M&J is unlikely to disclose personal information overseas however if we do so, it will be in accordance with the Australian Privacy Principles.
You consent to any disclosure of your personal information outside of Australia on the understanding that if the overseas recipient handles the personal information in breach of the Australian Privacy Principles, the entity will not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act. The overseas recipient may not be subject to privacy obligations or any principles similar to the Australian Privacy Principles. Individuals may not be able to seek redress in some overseas jurisdictions, and overseas recipients may be subject to a foreign law that could compel the disclosure of personal information to a third party, such as an overseas authority.
Government related identifiers
M&J does not use any government related identifiers, such as passport number or driver's licence number, as its own identifier of any individual. M&J will not use or disclose any government related identifiers other than in accordance with the Privacy Act.
Data integrity and security
M&J takes reasonable steps to ensure that the personal information that it collects, uses and discloses is accurate, up-to-date and complete. We encourage individuals to assist us with this by contacting us if you are aware that any of your personal information is not accurate, up-to-date or complete.
M&J takes reasonable steps to protect personal information it holds from misuse, interference and loss, as well as unauthorised access, modification or disclosure.
When M&J no longer needs personal information for any purpose for which the information may be used or disclosed under the Australian Privacy Principles, we take reasonable steps to destroy the information or ensure that it is de-identified, except if M&J is required by law or a court or tribunal order to retain the personal information.
Access and correction
Individuals have a right to request access to their personal information and to request its correction. To do so, please contact M&J's Privacy Officer. Contact details are provided below.
M&J does not impose a charge for making a request for access, however we may charge for reasonable administrative costs incurred in providing access.
M&J encourages individuals to advise our Privacy Officer if your personal information requires correction or updating. M&J does not impose any charge with respect to requests for correction or updates.
Before correcting or providing access to personal information in response to a request, M&J will require your identity to be confirmed.
Requests for access or correction may be refused upon the grounds contained in the Privacy Act. If we refuse to provide access, or to correct personal information, M&J will provide you with reasons for the refusal.
Complaints
A person who wishes to complain about a breach of the Australian Privacy Principles by M&J should contact our Privacy Officer.
M&J will not impose any charge for making a complaint, or for dealing with the complaint. Once a complaint has been lodged, our Privacy Officer will acknowledge its receipt to you as soon as possible.
We will do our best to ensure that our investigation is completed, and a decision on your complaint is communicated to you, within 30 days from our receipt of the complaint. We will contact you if we need more time.
You may also contact the Australian Information Commissioner. For contact details please see: www.oaic.gov.au.
M&J's Privacy Officer
M&J's Privacy Officer's contact details are:
The Privacy Officer
M&J Ingredients
2/7 Enterprise Place
Wetherill Park NSW 2164
Status of this Policy
This policy may be varied by M&J from time to time.
This policy does not create any legally enforceable obligations on the part of M&J, and does not grant to any individual any rights beyond the rights created under the Privacy Act.
This policy was last updated on 17 July 2025.